Telephony

What can we do for you?

Transform your traditional phone system into a weapon of power with our Voice over Internet Protocol (VoIP) business phone systems.

We’ve come a long way since Alexander Graham Bell had his first phone call, which was simply between two rooms. These days, everyone has a phone at their fingertips.

Whether you’re still requiring a physical phone on a desk, or a soft phone solution that means your business can be supported by multiple users on the move, we can help you. Every business has different requirements for their connectivity when it comes to phones. It’s not a one size fits all solution.

Telephony from Colton Computers

Our team are experts in the design, installation, management and maintenance of phone systems that deliver real productivity improvements and enterprise-grade reliability to your business.

Our business VoIP solutions can reduce the total cost of ownership, improve your business productivity by giving your customers a superior experience and a secure, resilient, scalable and flexible connection.

To put it simply, we can manage your business telephones to make sure that they are set up the way that you want, and they don’t break. We are on hand to make set up changes, add new staff members, organise IVR recordings, sort out your on-hold message, and divert calls to soft phones or to your mobile if the internet is down.

Managed Telephony All-in-one package $45-$65/mth*

* depending on handset choice

With our all-in-one package, we take care of everything for you.

What’s included:
  • Consultancy and advice to ensure you have the right system for your business
  • Removal of old handsets
  • Physical phones
  • VoIP system
  • Installation and set-up of extensions, call buttons etc.
  • Provision of ring-groups, speed dials and IVR recordings
  • Soft phone set up
  • Training
  • Unlimited Local, mobile and STD minutes
  • Management and local Australian support (7am-7pm Mon-Fri & Sat Mornings)

Benefits of Managed Telephony

Similar to our managed services plans for your computer technology, it’s about:

  • Telephony hardware and software that suits your business needs
  • Proactive management of your telephony – ensuring your telephony supports your business as it changes
  • Ease of management – we’ll do the simple changes for you, such as call flows and redirects
  • Predictable budgets – with a fixed cost per month, you can easily predict the cost of new employees to the business
  • Unlimited support

BYO Handsets starting at $15/mth

This plan is for companies that want to supply their own phones and handle the call costs. We can manage the VoIP system to ensure it is set up properly and working the way you want it.

What’s included:
  • Consultancy and advice to ensure you have the right system for you
  • VoIP system
  • Installation and set-up of extensions, call buttons etc.
  • Soft phone set up
  • Training
  • Competitive price per minute call rates
  • Management and local Australian support (7am-7pm Mon-Fri & Sat Mornings)

Are you already completely sick of IT? Let Us help!