Careers

Professional, enthusiastic and solutions focused – that’s us!

As Orange, Bathurst and the surrounding region’s fast-growing full-service IT company, CCT is committed to developing productive business IT systems & networks, with staff that really know their stuff.

As a company born out of our MD’s basement, we have fostered a dynamic, unique and welcoming team culture. We provide great training and support to our team and are committed to both personal and professional development.

Ready to join us?

Current Vacancies:

We are looking for a motivated and enthusiastic IT Coordinator to join our growing team.
As our Coordinator your day-to-day will involve:

  • Primary responsibility is overall staff coordination, acting as the single point of contact to the customer for coordinating service delivery.
  • Manage appointments for the technical team to coordinate project and Help Desk work.
  • Triage new service requests, ensuring tasks are correctly prioritised.
  • Collaborate with clients, technical staff and management.
  • Ensure appropriate team members are assigned to tasks, they have the information needed and the correct amount of time allocated.
  • Coordinate rescheduling as needed.

Our ideal team member will have:

  • Prior experience in a administrative role where multi tasking and customer service have been key responsibilities.
  • The ability to play close attention to details while performing complex tasks.
  • The ability to work in a team and communicate effectively.
  • Highly developed interpersonal skills and customer service awareness.
  • A high degree of independence and self-motivation with the need for little supervision.

Applications that do not address the requirements will not be considered. Due to the nature of the work, only candidates with the right to work in Australia will be considered for this role.

We are based in Orange, NSW and you must be located in a commutable distance to be considered.

To apply email your resume to recruitment@colton.com.au

We are looking for a motivated and enthusiastic IT Support Technician to join our growing team.
Essential duties and responsibilities:

  • Field incoming help requests from end users via telephone, email, or help desk portal in a courteous manner.

  • Document end user identification information.
  • Provide onsite and remote support to end-users for mobile, desktop and networking issues.
  • Respond to assigned tickets/tasks in accordance with SLA guidelines.
  • Apply diagnostic utilities and best practice methodology to aid in troubleshooting.
  • Update technical support documentation when required
  • Take ownership of tasks and follow through to ensure complete resolution
  • Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
  • Perform post-resolution follow-ups to help requests.

Travel Requirements:
Most of our clients are in located within the Central West region, however occasionally you may be required to support clients further afield.

Education and/or Experience requirements:

  • You must have the right to work in Australia.
  • You must have a valid driver’s license.
  • Experience: 1+ years experience in providing IT support at an MSP or similar IT organization.
  • Extensive customer service experience.
  • Experience with Windows desktop and server operating systems.
  • Experience with Active Directory, MS Exchange and DNS.
  • Experience with networking.
  • Experience with routers and switches.
  • Experience with Terminal Services.
  • Ability to play close attention to details while performing the required technically detailed tasks.

Responsibilities may occasionally require an adjusted work schedule and/or evening/weekend hours in order to satisfy customer needs and position requirements.

To apply email your resume to recruitment@colton.com.au

Are you already completely sick of IT? Let Us help!