Supported version from manufacturer, and be supported on ‘Approved Server & Workstation Operating Systems’; must have software maintenance and support contract.
For example: Software updates, regular vendor approved maintenance.
Supported version from manufacturer, must have software maintenance and support contract, best effort support and time and materials at our discretion.
For example: development of custom rules, workflows or processes within established software.
Self-developed software, software that is not approved or supported to run on up-to-date OS, software without maintenance or support contract.
