Outages

Outages

  • NBN Unplanned Outage – NetVault Network Status -Degraded Performance – Core NetVault Network, Carrier Upstreams – AAPT IP Transit, Microsoft Azure ExpressRoute, Network – NetVault Data Centre 3, Optus IP Transit, Telstra IP Transit, Vocus IP Transit – This appears to be affecting connectivity to Microsoft Azure and Office365 services. August 2nd 2021 10am End TBC

  • http://status.netvault.net.au/

  • Planned Third Party NBN Network Maintenance - WA
    on January 27, 2022 at 11:00 pm

    December 16, 2021 14:54 AESTScheduled - Due to third-party planned NBN network maintenance in the state of WA, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path.In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router.If your service does not restore after an equipment reset please contact our Support Team to investigate further.We apologize for any inconvenience this may cause.**Work Start:** 28/01/2022 03:00 AM **Work End:** 28/01/2022 09:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 minsJanuary 28, 2022 03:00 AESTActive - Scheduled maintenance is starting.January 28, 2022 09:00 AESTCompleted - Scheduled maintenance is complete.

  • Planned Third Party NBN Network Maintenance - QLD
    on January 27, 2022 at 9:00 pm

    December 24, 2021 12:00 AESTScheduled - Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path.In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router.If your service does not restore after an equipment reset please contact our Support Team to investigate further.We apologize for any inconvenience this may cause.**Work Start:** 28/01/2022 01:00 AM **Work End:** 28/01/2022 07:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 10 minsJanuary 28, 2022 01:00 AESTActive - Scheduled maintenance is starting.January 28, 2022 07:00 AESTCompleted - Scheduled maintenance is complete.

  • Emergency Planned Third Party NBN Network Maintenance - NSW
    on January 27, 2022 at 9:00 pm

    January 27, 2022 15:12 AESTScheduled - Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path.In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router.If your service does not restore after an equipment reset please contact our Support Team to investigate further.We apologize for any inconvenience this may cause.**Work Start:** 27/01/2022 11:00 PM **Work End:** 28/01/2022 07:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 480 minsJanuary 27, 2022 23:00 AESTActive - Scheduled maintenance is starting.January 28, 2022 07:00 AESTCompleted - Scheduled maintenance is complete.

  • Planned Third Party NBN Network Maintenance - NSW
    on January 27, 2022 at 8:00 pm

    January 13, 2022 14:38 AESTScheduled - Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path.In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router.If your service does not restore after an equipment reset please contact our Support Team to investigate further.We apologize for any inconvenience this may cause.**Work Start:** 28/01/2022 12:10 AM **Work End:** 28/01/2022 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 30 minsJanuary 28, 2022 00:10 AESTActive - Scheduled maintenance is starting.January 28, 2022 06:00 AESTCompleted - Scheduled maintenance is complete.

  • Planned Third Party NBN Network Maintenance - QLD
    on January 26, 2022 at 9:00 pm

    December 24, 2021 11:52 AESTScheduled - Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path.In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router.If your service does not restore after an equipment reset please contact our Support Team to investigate further.We apologize for any inconvenience this may cause.**Work Start:** 27/01/2022 01:00 AM **Work End:** 27/01/2022 07:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 10 minsJanuary 27, 2022 01:00 AESTActive - Scheduled maintenance is starting.January 27, 2022 07:00 AESTCompleted - Scheduled maintenance is complete.

Are you already completely sick of IT? Let Us help!

Call us on 6361 1116
or Send us an email