Outages

Outages

  • NBN Unplanned Outage – NetVault Network Status -Degraded Performance – Core NetVault Network, Carrier Upstreams – AAPT IP Transit, Microsoft Azure ExpressRoute, Network – NetVault Data Centre 3, Optus IP Transit, Telstra IP Transit, Vocus IP Transit – This appears to be affecting connectivity to Microsoft Azure and Office365 services. August 2nd 2021 10am End TBC

  • http://status.netvault.net.au/

  • Planned Third Party NBN Network Maintenance - QLD
    on June 30, 2022 at 2:00 pm

    June 23, 2022 12:33 AESTScheduled - Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path.In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router.If your service does not restore after an equipment reset please contact our Support Team to investigate further.We apologize for any inconvenience this may cause.**Work Start:** 01/07/2022 12:00 AM **Work End:** 01/07/2022 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 30 minsJuly 1, 2022 00:00 AESTActive - Scheduled maintenance is starting.

  • Planned Third Party NBN Network Maintenance - VIC
    on June 29, 2022 at 11:00 pm

    June 15, 2022 10:14 AESTScheduled - Due to third-party planned NBN network maintenance in the state of VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path.In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router.If your service does not restore after an equipment reset please contact our Support Team to investigate further.We apologize for any inconvenience this may cause.**Work Start:** 28/06/2022 12:00 AM **Work End:** 30/06/2022 09:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 1080 minsJune 28, 2022 00:00 AESTActive - Scheduled maintenance is starting.June 30, 2022 09:00 AESTCompleted - Scheduled maintenance is complete.

  • Planned Third Party NBN Network Maintenance - NSW
    on June 29, 2022 at 11:00 pm

    June 23, 2022 12:29 AESTScheduled - Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path.In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router.If your service does not restore after an equipment reset please contact our Support Team to investigate further.We apologize for any inconvenience this may cause.**Work Start:** 30/06/2022 09:00 AM **Work End:** 01/07/2022 06:00 PM **Timezone:** Sydney/NSW **Outage Duration:** 120 minsJune 30, 2022 09:00 AESTActive - Scheduled maintenance is starting.

  • Planned Third Party NBN Network Maintenance - NSW
    on June 29, 2022 at 8:00 pm

    June 23, 2022 12:30 AESTScheduled - Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path.In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router.If your service does not restore after an equipment reset please contact our Support Team to investigate further.We apologize for any inconvenience this may cause.**Work Start:** 30/06/2022 12:00 AM **Work End:** 30/06/2022 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 10 minsJune 30, 2022 00:00 AESTActive - Scheduled maintenance is starting.June 30, 2022 06:00 AESTCompleted - Scheduled maintenance is complete.

  • Planned Third Party NBN Network Maintenance - QLD
    on June 27, 2022 at 8:00 pm

    June 15, 2022 10:15 AESTScheduled - Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path.In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router.If your service does not restore after an equipment reset please contact our Support Team to investigate further.We apologize for any inconvenience this may cause.**Work Start:** 28/06/2022 12:00 AM **Work End:** 28/06/2022 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 30 minsJune 28, 2022 00:00 AESTActive - Scheduled maintenance is starting.June 28, 2022 06:00 AESTCompleted - Scheduled maintenance is complete.

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